Buchi Vacuum Controller V-855 Manuel d'utilisateur télécharger pdf (Page 21)

7 FAQ and troubleshooting

21 Distillation Record 1.2 Operation Manual

7 FAQ and troubleshooting

1. The software does not record the current measurement.

· Make sure that the connection status shows 'connected' (no red x at the plug symbol in the

lower right corner).

2. The software behavior is very slow after a longer recording time.

· Reduce the recording interval (data acquisition per time). This will signiﬁcantly reduce the

amount of raw data which can speed up the program on older PC's.

3. How can I use the software on the same PC for different controllers or Rotavapor systems?

· Create a new user account within your Windows installation. Every user proﬁle on a Windows

PC has its own default settings for the Distillation Record software.

4. There is no connection to the controller.

· Check the USB cable connection between the PC and the controller. Make sure that the

controller is switched on.

5. The controller is not properly recognized by the software.

· Check the USB cable connection between the PC and the controller. Reinstall the Distillation

Record software.

6. Where are the records saved?

· The path under which the records are saved can be seen from the settings tree in the software.

The default path is within your own data in the folder BUCHI > Distillation Record.

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Buchi Vacuum Controller V-855 Manuel d'utilisateur Page 21